Privacy Policy
Last updated: 21/09/2026
Identity and Role of the Data Controller
buzzjournix acts as the data controller for personal data collected through this website. We are a Singapore-based company specialising in insurance programming solutions. Our registered address is 113A Upper Paya Lebar Road, Singapore 534832. For any privacy-related enquiries you may contact us at [email protected] or by telephone on +65 6291 4568.
Scope of This Notice
This privacy policy applies to all visitors to our website, including individuals who browse our content, submit enquiries via the contact form, register for our blog, or otherwise interact with our insurance programming services. It covers data processing activities carried out by buzzjournix within Singapore and explains how we handle personal data in accordance with the Personal Data Protection Act (PDPA).
Categories of Personal Data and Sources
We collect personal data directly from you when you use our contact form, subscribe to blog updates or provide information during business enquiries. Categories include identification details such as name, contact information including email address and telephone number, professional details such as job title and company name, and technical data such as IP address, browser type and usage logs. We do not obtain data from third-party sources without your knowledge.
Purpose-by-Purpose Explanation of Processing
We process personal data for the following purposes: responding to enquiries submitted via the contact form on the legal basis of legitimate interests; delivering and improving our insurance programming services on the basis of contractual necessity; sending blog updates where you have opted in on the basis of consent; analysing website usage to enhance user experience on the basis of legitimate interests; and complying with legal obligations such as record-keeping requirements under Singapore law.
Whether Providing Data Is Required
Providing personal data is voluntary in most cases. However, if you choose not to supply information required for responding to your enquiry or fulfilling a service contract, we may be unable to assist you or deliver the requested insurance programming solution. You can still browse our public blog content without providing any personal data.
Cookies and Similar Technologies
Our website uses cookies and similar tracking technologies to improve functionality and analyse traffic. Details about the types of cookies we use, their purposes and how to manage your preferences are set out in our separate Cookie Policy, which is accessible from the cookie banner displayed site-wide.
Processors, Service Providers and Recipients
We engage trusted service providers such as cloud hosting providers, email delivery services and analytics platforms to support our operations. These processors are contractually bound to protect your data and may only process it on our instructions. We may also disclose personal data where required by law, regulation or court order issued in Singapore.
International Transfers
Some of our service providers may be located outside Singapore. When personal data is transferred overseas we ensure appropriate safeguards are in place, including the use of contractual clauses approved under the PDPA, to protect your information to a standard comparable to Singapore requirements.
Retention Periods
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, to meet legal and regulatory obligations, or to resolve disputes. For example, enquiry records are typically kept for three years after the last interaction, while blog subscription data is retained until you unsubscribe. Technical logs are deleted after twelve months.
Security and Data-Minimisation Practices
We implement reasonable technical and organisational measures, including encryption in transit, access controls and regular security reviews, to protect personal data against unauthorised access or loss. We collect only the minimum data necessary for each purpose and encourage users to provide only information that is strictly required.
Data-Subject Rights
Under the PDPA you have the right to access your personal data, request correction of inaccurate information, and withdraw consent where processing is based on consent. To exercise these rights please submit a written request to [email protected]. We will respond within the timeframes prescribed by Singapore law.
Right to Withdraw Consent and Object to Marketing
Where we process data based on your consent you may withdraw that consent at any time by contacting us or using the unsubscribe link in any marketing communication. You may also object to processing for direct marketing purposes at any time without charge.
Right to Complain
If you are dissatisfied with our handling of your personal data you have the right to lodge a complaint with the Personal Data Protection Commission of Singapore. Contact details and guidance are available on the PDPC website.
Children and Age Restrictions
Our website and insurance programming services are intended for business professionals aged 18 and above. We do not knowingly collect personal data from individuals under the age of 18. If we become aware that data has been collected from a minor we will delete it promptly.
Automated Decision-Making and Profiling
We do not engage in automated decision-making or profiling that produces legal or similarly significant effects on individuals. Any analytics we perform are used solely for service improvement and do not result in automated decisions about you.
Policy Changes
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. The effective date of the current version appears at the top of this page. We encourage you to review this policy periodically. Continued use of the website after an update constitutes acceptance of the revised terms.